{"id":3233,"date":"2025-11-04T08:34:08","date_gmt":"2025-11-04T13:34:08","guid":{"rendered":"https:\/\/leader.net\/2025\/11\/04\/%ec%8b%a0%eb%a2%b0%ec%84%b1%ec%9d%84-%ea%b0%96%ec%b6%98-crm\/"},"modified":"2025-11-04T08:34:08","modified_gmt":"2025-11-04T13:34:08","slug":"%ec%8b%a0%eb%a2%b0%ec%84%b1%ec%9d%84-%ea%b0%96%ec%b6%98-crm","status":"publish","type":"post","link":"https:\/\/leader.net\/ko\/2025\/11\/04\/%ec%8b%a0%eb%a2%b0%ec%84%b1%ec%9d%84-%ea%b0%96%ec%b6%98-crm\/","title":{"rendered":"\uc911\uc18c\uae30\uc5c5\uc5d0\uac8c \ub9ac\ub354 CRM\uc774 \uac00\uc7a5 \uc2e0\ub8b0\ud560 \uc218 \uc788\ub294 \uc120\ud0dd\uc778 \uc774\uc720\ub294 \ubb34\uc5c7\uc77c\uae4c\uc694?"},"content":{"rendered":"<h2>\ub9ac\ub354 CRM: \uc911\uc18c\uae30\uc5c5\uc744 \uc704\ud55c \uc2e0\ub8b0\ud560 \uc218 \uc788\ub294 CRM<\/h2>\n<h3>\uc911\uc18c\uae30\uc5c5 \uc131\uc7a5\uc744 \uc704\ud55c \ud575\uc2ec CRM \uc694\uad6c \uc0ac\ud56d \uc774\ud574<\/h3>\n<p>\uc911\uc18c\uae30\uc5c5\uc740 \uc885\uc885 \uc2a4\ud504\ub808\ub4dc\uc2dc\ud2b8\ub098 \uac04\ub2e8\ud55c \uc5f0\ub77d\ucc98 \ubaa9\ub85d\uacfc \uac19\uc740 \uae30\ubcf8\uc801\uc778 \ub3c4\uad6c\ub85c \uc2dc\uc791\ud569\ub2c8\ub2e4. \ud558\uc9c0\ub9cc \uc131\uc7a5\ud568\uc5d0 \ub530\ub77c \uace0\uac1d \uc0c1\ud638 \uc791\uc6a9, \uc601\uc5c5 \ud30c\uc774\ud504\ub77c\uc778 \ubc0f \ub9c8\ucf00\ud305 \ub178\ub825\uc744 \ucd94\uc801\ud558\ub294 \uac83\uc740 \uc5b4\ub824\uc6b4 \uc77c\uc774 \ub429\ub2c8\ub2e4. \ubcf5\uc7a1\ud574\uc9c0\uc9c0 \uc54a\uc73c\uba74\uc11c \ub354 \ub9ce\uc740 \uac83\uc744 \ucc98\ub9ac\ud560 \uc218 \uc788\ub294 \uc2dc\uc2a4\ud15c\uc774 \ud544\uc694\ud569\ub2c8\ub2e4. \ud575\uc2ec \uc694\uad6c \uc0ac\ud56d\uc740 \uc77c\ubc18\uc801\uc73c\ub85c \ud6a8\uc728\uc801\uc778 \uc5f0\ub77d\ucc98 \uad00\ub9ac, \uc601\uc5c5 \uc9c4\ud589 \uc0c1\ud669 \ucd94\uc801 \ubc0f \uace0\uac1d \uae30\ub85d\uc5d0 \ub300\ud55c \uba85\ud655\ud55c \ubcf4\uae30\ub97c \uc911\uc2ec\uc73c\ub85c \uc774\ub8e8\uc5b4\uc9d1\ub2c8\ub2e4. \uc774\uac83\uc774 \uc5c6\uc73c\uba74 \uae30\ud68c\ub97c \ub193\uce58\uac70\ub098 \uace0\uac1d \uad00\uacc4\uac00 \uc190\uc0c1\ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<ul>\n<li><strong>\uc5f0\ub77d\ucc98 \uad00\ub9ac:<\/strong> \ubaa8\ub4e0 \uace0\uac1d \uc815\ubcf4\ub97c \ud55c\uacf3\uc5d0 \ubcf4\uad00\ud569\ub2c8\ub2e4.<\/li>\n<li><strong>\uc601\uc5c5 \ucd94\uc801:<\/strong> \ub9ac\ub4dc\ubd80\ud130 \ub9c8\uac10\uae4c\uc9c0 \uac70\ub798\ub97c \ubaa8\ub2c8\ud130\ub9c1\ud569\ub2c8\ub2e4.<\/li>\n<li><strong>\ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \uae30\ub85d:<\/strong> \uacfc\uac70 \uc0c1\ud638 \uc791\uc6a9\uc744 \uae30\uc5b5\ud569\ub2c8\ub2e4.<\/li>\n<li><strong>\uc791\uc5c5 \uad00\ub9ac:<\/strong> \ud6c4\uc18d \uc870\uce58 \ubc0f \uc870\uce58\ub97c \ud1b5\ud574 \uccb4\uacc4\uc801\uc73c\ub85c \uad00\ub9ac\ud569\ub2c8\ub2e4.<\/li>\n<\/ul>\n<blockquote><p>\uc911\uc18c\uae30\uc5c5\uc5d0\uac8c \uc62c\ubc14\ub978 CRM\uc740 \uae30\ub2a5\ubfd0\ub9cc \uc544\ub2c8\ub77c \ud604\uc7ac \uc6cc\ud06c\ud50c\ub85c\uc6b0\uc5d0 \ub9de\ub294 \ub3c4\uad6c\ub97c \ucc3e\uace0 \ud568\uaed8 \uc131\uc7a5\ud560 \uc218 \uc788\ub294 \ub3c4\uad6c\ub97c \ucc3e\ub294 \uac83\uc785\ub2c8\ub2e4. \uc2e4\uc6a9\uc801\uc774\uc5b4\uc57c \ud558\uba70 \uc77c\uc0c1\uc801\uc778 \uc5b4\ub824\uc6c0\uc744 \uc9c1\uc811\uc801\uc73c\ub85c \ud574\uacb0\ud574\uc57c \ud569\ub2c8\ub2e4.<\/p><\/blockquote>\n<h3>\ub9ac\ub354 CRM\uc774 \uc8fc\uc694 \ube44\uc988\ub2c8\uc2a4 \uacfc\uc81c\ub97c \ud574\uacb0\ud558\ub294 \ubc29\ubc95<\/h3>\n<p>\ub9ac\ub354 CRM\uc740 \uc911\uc18c\uae30\uc5c5\uc758 \ud2b9\uc815 \uacfc\uc81c\ub97c \uc5fc\ub450\uc5d0 \ub450\uace0 \uad6c\ucd95\ub418\uc5c8\uc2b5\ub2c8\ub2e4. \ub9ce\uc740 CRM\uc740 \ub300\uae30\uc5c5\uc744 \uc704\ud574 \uc124\uacc4\ub418\uc5c8\uc73c\uba70, \uc774\ub294 \uc18c\uaddc\ubaa8 \uc6b4\uc601\uc5d0\ub294 \ubd80\ub2f4\uc2a4\ub7fd\uace0 \ub108\ubb34 \ube44\uc300 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub9ac\ub354 CRM\uc740 \ubd88\ud544\uc694\ud55c \uae30\ub2a5 \uc5c6\uc774 \ud544\uc694\ud55c \ub3c4\uad6c\ub97c \uc81c\uacf5\ud558\ub294 \ub370 \uc911\uc810\uc744 \ub461\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4, \ub9ac\ub4dc \uad00\ub9ac\ub294 \uc5b4\ub824\uc6b8 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub9ac\ub354 CRM\uc740 \ub9ac\ub4dc\ub97c \uad6c\uc131\ud558\uace0 \uc601\uc5c5 \ub2f4\ub2f9\uc790\uc5d0\uac8c \ud560\ub2f9\ud558\uba70 \uc601\uc5c5 \ud30c\uc774\ud504\ub77c\uc778\uc744 \ud1b5\ud55c \uc9c4\ud589 \uc0c1\ud669\uc744 \ucd94\uc801\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub429\ub2c8\ub2e4. \uace0\uac1d \uc11c\ube44\uc2a4\ub294 \uc911\uc18c\uae30\uc5c5\uc774 \uc5b4\ub824\uc6c0\uc744 \uacaa\uc744 \uc218 \uc788\ub294 \ub610 \ub2e4\ub978 \uc601\uc5ed\uc785\ub2c8\ub2e4. \ub9ac\ub354 CRM\uc740 \uace0\uac1d \uae30\ub85d\uc744 \ubcfc \uc218 \uc788\ub294 \uc911\uc559 \uc9d1\uc911\uc2dd \uc7a5\uc18c\ub97c \uc81c\uacf5\ud558\uc5ec \uc5b4\ub5a4 \ud300\uc6d0\uc774\ub77c\ub3c4 \ub300\ud654\ub97c \uc774\uc5b4\uac00\uace0 \ub17c\uc758\ub41c \ub0b4\uc6a9\uc744 \ud30c\uc545\ud558\uc5ec \ub354 \ub098\uc740 \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud560 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4.<\/p>\n<p><strong>\ub9ac\ub354 CRM\uc740 \uc5f0\ub77d\ucc98 \uad00\ub9ac \ubc0f \uc601\uc5c5 \ud504\ub85c\uc138\uc2a4 \ucd94\uc801\uc744 \ub2e8\uc21c\ud654\ud558\uc5ec \uc911\uc18c\uae30\uc5c5\uc774 \uc77c\ubc18\uc801\uc778 \uc7a5\uc560\ubb3c\uc744 \uadf9\ubcf5\ud558\ub3c4\ub85d \ub3d5\uc2b5\ub2c8\ub2e4.<\/strong><\/p>\n<ul>\n<li><strong>\ub9ac\ub4dc \uad6c\uc131:<\/strong> \uc7a0\uc7ac \uace0\uac1d\uc744 \uadf8\ub8f9\ud654\ud558\uace0 \uc6b0\uc120 \uc21c\uc704\ub97c \uc9c0\uc815\ud569\ub2c8\ub2e4.<\/li>\n<li><strong>\uc601\uc5c5 \ud30c\uc774\ud504\ub77c\uc778 \uac00\uc2dc\uc131:<\/strong> \uac01 \uac70\ub798\uc758 \uc0c1\ud0dc\ub97c \ud655\uc778\ud569\ub2c8\ub2e4.<\/li>\n<li><strong>\uace0\uac1d \uc0c1\ud638 \uc791\uc6a9 \uae30\ub85d:<\/strong> \ud1b5\ud654, \uc774\uba54\uc77c \ubc0f \ud68c\uc758\ub97c \uae30\ub85d\ud569\ub2c8\ub2e4.<\/li>\n<li><strong>\uc791\uc5c5 \uc790\ub3d9\ud654:<\/strong> \ud6c4\uc18d \uc870\uce58\uc5d0 \ub300\ud55c \uc54c\ub9bc\uc744 \uc124\uc815\ud569\ub2c8\ub2e4.<\/li>\n<\/ul>\n<p><strong>\ud575\uc2ec \ud0a4\uc6cc\ub4dc \ubc30\uce58:<\/strong> &#8216;\ub9ac\ub354 CRM&#8217;\uc774\ub77c\ub294 \uc6a9\uc5b4\ub294 \ud14d\uc2a4\ud2b8 \ub0b4\uc5d0\uc11c \uc790\uc5f0\uc2a4\ub7fd\uac8c \ub098\ud0c0\ub098\uc57c \ud558\uba70, \uac01 \ud558\uc704 \uc139\uc158\uc758 \uccab \ubc88\uc9f8 \ub2e8\ub77d\uacfc \uba54\uc778 \uc81c\ubaa9\uc5d0 \ucd5c\uc18c \ud55c \ubc88 \uc774\uc0c1 \ud3ec\ud568\ub418\uc5b4\uc57c \ud569\ub2c8\ub2e4. &#8216;\uc911\uc18c\uae30\uc5c5&#8217; \ub610\ub294 &#8216;SMB&#8217;\ub77c\ub294 \ubb38\uad6c\ub3c4 \ub9e5\ub77d\uc5d0 \ub9de\uac8c \ud1b5\ud569\ub418\uc5b4\uc57c \ud569\ub2c8\ub2e4.<\/p>\n<p><strong>Q&amp;A:<\/strong><\/p>\n<p>Q: \uc911\uc18c\uae30\uc5c5\uc774 \uace0\uac1d \uad00\ub9ac\uc5d0\uc11c \uc9c1\uba74\ud558\ub294 \uc8fc\uc694 \uacfc\uc81c\ub294 \ubb34\uc5c7\uc785\ub2c8\uae4c?<br \/>\nA: \uc911\uc18c\uae30\uc5c5\uc740 \uc885\uc885 \uc815\ub9ac\ub418\uc9c0 \uc54a\uc740 \uc5f0\ub77d\ucc98 \uc815\ubcf4, \uc601\uc5c5 \uc9c4\ud589 \uc0c1\ud669 \ucd94\uc801\uc758 \uc5b4\ub824\uc6c0, \uc77c\uad00\ub41c \uace0\uac1d \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \uc720\uc9c0\uc5d0 \uc5b4\ub824\uc6c0\uc744 \uacaa\uc2b5\ub2c8\ub2e4.<\/p>\n<p>Q: \ub9ac\ub354 CRM\uc740 \ub9ac\ub4dc \uad00\ub9ac\uc5d0 \uc5b4\ub5bb\uac8c \uad6c\uccb4\uc801\uc73c\ub85c \ub3c4\uc6c0\uc774 \ub429\ub2c8\uae4c?<br \/>\nA: \ub9ac\ub354 CRM\uc740 \ub9ac\ub4dc\ub97c \uad6c\uc131\ud558\uace0 \ucd9c\ucc98\ub97c \ucd94\uc801\ud558\uba70 \uc601\uc5c5 \ub2f4\ub2f9\uc790\uc5d0\uac8c \ud560\ub2f9\ud558\uace0 \uc601\uc5c5 \ud30c\uc774\ud504\ub77c\uc778\uc744 \ud1b5\ud55c \uc774\ub3d9\uc744 \ubaa8\ub2c8\ud130\ub9c1\ud558\ub294 \ub3c4\uad6c\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n<p><strong>CTA:<\/strong> \ub9ac\ub354 CRM\uc774 \ube44\uc988\ub2c8\uc2a4 \uc6b4\uc601\uc744 \uc5b4\ub5bb\uac8c \ub2e8\uc21c\ud654\ud560 \uc218 \uc788\ub294\uc9c0 \ud655\uc778\ud574 \ubcf4\uc2dc\uaca0\uc2b5\ub2c8\uae4c? \uc9c0\uae08 \ubc14\ub85c \uae30\ub2a5\uc744 \uc0b4\ud3b4\ubcf4\uc138\uc694.<\/p>\n<p><strong>\ub9c1\ud06c:<\/strong> https:\/\/leader.page.link\/new<\/p>\n<h2>\uae30\ub2a5 \ubc0f \uc9c0\uc6d0\uc744 \ud1b5\ud55c \uc2e0\ub8b0 \uad6c\ucd95<\/h2>\n<p><img decoding=\"async\" src=\"https:\/\/contenu.nyc3.cdn.digitaloceanspaces.com\/journalist\/b7288cb7-0cde-43e7-bcc9-1f239ed923cc\/thumbnail.jpeg\" alt=\"\ud300\uc774 CRM \uc131\uacf5\uc744 \uc704\ud574 \ud611\ub825\ud558\ub294 \ubaa8\uc2b5\"><\/p>\n<h3>\uc6d0\ud65c\ud55c \ucc44\ud0dd\uc744 \uc704\ud55c \uc9c1\uad00\uc801\uc778 \ub514\uc790\uc778<\/h3>\n<p>\uc911\uc18c\uae30\uc5c5\uc744 \uc6b4\uc601\ud560 \ub54c \uc2dc\uac04\uc740 \ub3c8\uc785\ub2c8\ub2e4. \ubcf5\uc7a1\ud55c \uc18c\ud504\ud2b8\uc6e8\uc5b4\uc5d0 \ud300\uc744 \uad50\uc721\ud558\ub294 \ub370 \uba87 \uc8fc\ub97c \ubcf4\ub0bc \uc5ec\uc720\uac00 \uc5c6\uc2b5\ub2c8\ub2e4. \ub9ac\ub354 CRM\uc740 \uc774\ub97c \uc774\ud574\ud569\ub2c8\ub2e4. \uadf8\ub807\uae30 \ub54c\ubb38\uc5d0 \uc778\ud130\ud398\uc774\uc2a4\ub97c \uac04\ub2e8\ud558\uace0 \ubc30\uc6b0\uae30 \uc27d\uac8c \ub9cc\ub4dc\ub294 \ub370 \uc911\uc810\uc744 \ub450\uc5c8\uc2b5\ub2c8\ub2e4. <strong>\ubaa9\ud45c\ub294 \ud300\uc774 \uac00\ud30c\ub978 \ud559\uc2b5 \uace1\uc120 \uc5c6\uc774 \uccab\ub0a0\ubd80\ud130 \ub9ac\ub354 CRM\uc744 \ud6a8\uacfc\uc801\uc73c\ub85c \uc0ac\uc6a9\ud558\uae30 \uc2dc\uc791\ud558\ub294 \uac83\uc785\ub2c8\ub2e4.<\/strong> \uc774\ub294 \uad50\uc721\uc5d0 \uc18c\uc694\ub418\ub294 \uc2dc\uac04\uc744 \uc904\uc774\uace0 \uac00\uc7a5 \uc911\uc694\ud55c \uace0\uac1d\uc5d0\uac8c \uc9d1\uc911\ud560 \uc2dc\uac04\uc744 \ub354 \ub9ce\uc774 \ud655\ubcf4\ud55c\ub2e4\ub294 \uac83\uc744 \uc758\ubbf8\ud569\ub2c8\ub2e4.<\/p>\n<p>\uae30\ub2a5\uc744 \ub17c\ub9ac\uc801\uc73c\ub85c \uad6c\uc131\ud558\uc5ec \ud544\uc694\ud55c \uac83\uc744 \uc27d\uac8c \ucc3e\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uace0\uac1d \uc5f0\ub77d\ucc98 \uc815\ubcf4\uc5d0 \uc561\uc138\uc2a4\ud558\uac70\ub098, \uc601\uc5c5 \ud1b5\ud654\ub97c \uae30\ub85d\ud558\uac70\ub098, \uc9c0\uc6d0 \ud2f0\ucf13\uc744 \ud655\uc778\ud558\ub294 \ub4f1 \ubaa8\ub4e0 \uac83\uc774 \uc608\uc0c1\ub300\ub85c \ubc30\uce58\ub418\uc5b4 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ub514\uc790\uc778 \ucca0\ud559\uc740 \uc624\ub958\ub97c \uc904\uc774\uace0 \uc77c\uc0c1\uc801\uc778 \uc791\uc5c5\uc744 \ub35c \ubd80\ub2f4\uc2a4\ub7fd\uac8c \ub9cc\ub4dc\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub429\ub2c8\ub2e4.<\/p>\n<h3>\uc548\uc815\uc801\uc778 \uc6b4\uc601\uc744 \uc704\ud55c \uc804\ub2f4 \uc9c0\uc6d0<\/h3>\n<p>\uc0ac\uc6a9\uc790 \uce5c\ud654\uc801\uc778 \uc2dc\uc2a4\ud15c\uc774\ub77c\ub3c4 \uc9c8\ubb38\uc774 \ubc1c\uc0dd\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc9c8\ubb38\uc774 \ubc1c\uc0dd\ud558\uba74 \uc911\uc18c\uae30\uc5c5\uc758 \uace0\uc720\ud55c \uacfc\uc81c\ub97c \uc774\ud574\ud558\ub294 \uc2e0\ub8b0\ud560 \uc218 \uc788\ub294 \uc9c0\uc6d0\uc774 \ud544\uc694\ud569\ub2c8\ub2e4. \ub9ac\ub354 CRM\uc740 \ud50c\ub7ab\ud3fc\uc744 \ucd5c\ub300\ud55c \ud65c\uc6a9\ud560 \uc218 \uc788\ub3c4\ub85d \uc804\ub2f4 \uc9c0\uc6d0\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc800\ud76c \uc9c0\uc6d0\ud300\uc740 \ud2b9\uc815 \uc694\uad6c \uc0ac\ud56d\uc744 \uc9c0\uc6d0\ud558\ub3c4\ub85d \uad50\uc721\ub418\uc5b4 \ubb38\uc81c\ub97c \ud574\uacb0\ud558\uace0 \uae30\ub2a5\uc744 \ucd5c\ub300\ud55c \ud65c\uc6a9\ud560 \uc218 \uc788\ub3c4\ub85d \ub3d5\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\ub2e4\uc6b4\ud0c0\uc784\uc774 \ube44\uc6a9\uc774 \ub9ce\uc774 \ub4e4 \uc218 \uc788\ub2e4\ub294 \uac83\uc744 \uc54c\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc800\ud76c \uc9c0\uc6d0\uc740 \ube44\uc988\ub2c8\uc2a4 \uc6b4\uc601\uc774 \uc911\ub2e8 \uc5c6\uc774 \uacc4\uc18d\ub420 \uc218 \uc788\ub3c4\ub85d \ubb38\uc758 \uc0ac\ud56d\uc744 \uc2e0\uc18d\ud558\uac8c \ud574\uacb0\ud558\ub294 \uac83\uc744 \ubaa9\ud45c\ub85c \ud569\ub2c8\ub2e4. \ub3c4\uc6c0\uc774 \ud544\uc694\ud560 \ub54c \uc800\ud76c\uac00 \uc9c0\uc6d0\ud560 \uc218 \uc788\uc73c\uba70, \uace0\uac1d \uad00\uacc4\ub97c \uc6d0\ud65c\ud558\uac8c \uc720\uc9c0\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub420 \uac83\uc785\ub2c8\ub2e4.<\/p>\n<p><strong>Q&amp;A:<\/strong><\/p>\n<ul>\n<li><strong>Q: \uc800\ud76c \ud300\uc740 \ub9ac\ub354 CRM\uc744 \uc5bc\ub9c8\ub098 \ube68\ub9ac \ubc30\uc6b8 \uc218 \uc788\uc2b5\ub2c8\uae4c?<\/strong><br \/>\nA: \ub9ac\ub354 CRM\uc740 \uc0ac\uc6a9 \ud3b8\uc758\uc131\uc744 \uc704\ud574 \uc124\uacc4\ub418\uc5c8\uc2b5\ub2c8\ub2e4. \ub300\ubd80\ubd84\uc758 \uc0ac\uc6a9\uc790\ub294 \uba87 \uc2dc\uac04 \uc548\uc5d0 \ud575\uc2ec \uae30\ub2a5\uc744 \ud0d0\uc0c9\ud560 \uc218 \uc788\uc73c\uba70 \uc9e7\uc740 \uae30\uac04 \ub3d9\uc548 \uc644\uc804\ud55c \uc219\ub828\ub3c4\ub97c \uac1c\ubc1c\ud569\ub2c8\ub2e4.<\/li>\n<li><strong>Q: \ubb38\uc81c\uac00 \ubc1c\uc0dd\ud558\uba74 \uc5b4\ub5a4 \uc885\ub958\uc758 \uc9c0\uc6d0\uc744 \ubc1b\uc744 \uc218 \uc788\uc2b5\ub2c8\uae4c?<\/strong><br \/>\nA: \uc800\ud76c\ub294 \uadc0\ud558\ub97c \uc9c0\uc6d0\ud558\uae30 \uc704\ud55c \uc804\ub2f4 \uc9c0\uc6d0 \ucc44\ub110\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc800\ud76c \ud300\uc740 \ubb38\uc81c\ub97c \ud574\uacb0\ud558\uace0 \uc9c8\ubb38\uc5d0 \ub2f5\ubcc0\ud558\ub294 \ub370 \ub3c4\uc6c0\uc744 \ub4dc\ub9b4 \uc900\ube44\uac00 \ub418\uc5b4 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ul>\n<p><strong>\ud575\uc2ec \ud0a4\uc6cc\ub4dc \ubc30\uce58:<\/strong><\/p>\n<ul>\n<li>\uc8fc\uc694 \ud0a4\uc6cc\ub4dc: \ub9ac\ub354 CRM\n<ul>\n<li>\ubc30\uce58: \uc81c\ubaa9, H2, H3, \uac01 H3\uc758 \uccab \ubc88\uc9f8 \ub2e8\ub77d, Q&amp;A.<\/li>\n<\/ul>\n<\/li>\n<li>\ubcf4\uc870 \ud0a4\uc6cc\ub4dc: \uc911\uc18c\uae30\uc5c5 CRM\n<ul>\n<li>\ubc30\uce58: \uac01 H3\uc758 \uccab \ubc88\uc9f8 \ub2e8\ub77d, \uacb0\ub860 \ub2e8\ub77d.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><strong>\ud589\ub3d9 \uc720\ub3c4 \ubb38\uad6c:<\/strong><\/p>\n<p>\uc9c1\uad00\uc801\uc778 CRM\uc774 \uc6b4\uc601\uc744 \uc5b4\ub5bb\uac8c \ub2e8\uc21c\ud654\ud560 \uc218 \uc788\ub294\uc9c0 \ud655\uc778\ud574 \ubcf4\uc2dc\uaca0\uc2b5\ub2c8\uae4c? \uc9c0\uae08 \ubc14\ub85c \ub9ac\ub354 CRM\uc744 \uc0b4\ud3b4\ubcf4\uc138\uc694.<\/p>\n<p>https:\/\/leader.page.link\/new<\/p>\n<h2>\uc2e0\ub8b0\ud560 \uc218 \uc788\ub294 CRM \uc120\ud0dd\uc758 \uae30\ubc18<\/h2>\n<h3>\ube44\uc988\ub2c8\uc2a4 \ubc1c\uc804\uc5d0 \ub530\ub978 \ud655\uc7a5\uc131<\/h3>\n<p>\uc911\uc18c\uae30\uc5c5\uc774 \uc131\uc7a5\ud568\uc5d0 \ub530\ub77c \uc694\uad6c \uc0ac\ud56d\uc774 \ubcc0\uacbd\ub429\ub2c8\ub2e4. \uc624\ub298\ub0a0 \uc791\ub3d9\ud558\ub294 CRM\uc774 \ub0b4\ub144\uc5d0\ub294 \ucda9\ubd84\ud558\uc9c0 \uc54a\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub9ac\ub354 CRM\uc740 \uc131\uc7a5\uc744 \uc5fc\ub450\uc5d0 \ub450\uace0 \uad6c\ucd95\ub418\uc5c8\uc2b5\ub2c8\ub2e4. \ud68c\uc0ac\uac00 \ud655\uc7a5\ub428\uc5d0 \ub530\ub77c \uc801\uc751\ud560 \uc218 \uc788\uc73c\ubbc0\ub85c \ub098\uc911\uc5d0 \uc2dc\uc2a4\ud15c\uc744 \uc804\ud658\ud560 \ud544\uc694\uac00 \uc5c6\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc720\uc5f0\uc131\uc740 \uc7a5\uae30 \uacc4\ud68d\uc5d0 \uc911\uc694\ud569\ub2c8\ub2e4.<\/p>\n<h3>\ub370\uc774\ud130 \ubcf4\uc548 \ubc0f \uaddc\uc815 \uc900\uc218 \ud45c\uc900<\/h3>\n<p>\uace0\uac1d \ub370\uc774\ud130\ub97c \uc548\uc804\ud558\uac8c \uc720\uc9c0\ud558\ub294 \uac83\uc740 \ud611\uc0c1\ud560 \uc218 \uc5c6\uc2b5\ub2c8\ub2e4. \ub9ac\ub354 CRM\uc740 \ubcf4\uc548\uc744 \uc911\uc694\ud558\uac8c \uc0dd\uac01\ud569\ub2c8\ub2e4. \uc6b0\ub9ac\ub294 \uadc0\ud558\uc758 \uc815\ubcf4\ub97c \ubcf4\ud638\ud558\uae30 \uc704\ud574 \uc5c5\uacc4 \ud45c\uc900\uc744 \ub530\ub985\ub2c8\ub2e4. \uc774\ub294 \uadc0\ud558\uc758 \ub370\uc774\ud130\uac00 \ucc45\uc784\uac10 \uc788\uac8c \ucc98\ub9ac\ub418\uace0 \uc788\ub2e4\ub294 \uac83\uc744 \uc54c\uba74\uc11c \ube44\uc988\ub2c8\uc2a4\uc5d0 \uc9d1\uc911\ud560 \uc218 \uc788\uc74c\uc744 \uc758\ubbf8\ud569\ub2c8\ub2e4.<\/p>\n<p><strong>\uc2e0\ub8b0\ud560 \uc218 \uc788\ub294 CRM\uc740 \ube44\uc988\ub2c8\uc2a4\uac00 \ubc88\ucc3d\ud558\ub294 \ub370 \ud544\uc694\ud55c \uc548\uc815\uc131\uacfc \ubcf4\uc548\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/strong><\/p>\n<p><strong>\ud575\uc2ec \ud0a4\uc6cc\ub4dc \ubc30\uce58:<\/strong><\/p>\n<ul>\n<li><strong>\uc8fc\uc694 \ud0a4\uc6cc\ub4dc:<\/strong> \ub9ac\ub354 CRM<\/li>\n<li><strong>\ubcf4\uc870 \ud0a4\uc6cc\ub4dc:<\/strong> \uc911\uc18c\uae30\uc5c5 \uc131\uc7a5, \ube44\uc988\ub2c8\uc2a4 \ubc1c\uc804, \ub370\uc774\ud130 \ubcf4\uc548, \uaddc\uc815 \uc900\uc218 \ud45c\uc900<\/li>\n<li><strong>\ubc30\uce58:<\/strong> \uc81c\ubaa9, \uccab \ubc88\uc9f8 \ub2e8\ub77d \ubc0f \ub9c8\uc9c0\ub9c9 \ubb38\uc7a5\uc744 \uc911\uc2ec\uc73c\ub85c \ud14d\uc2a4\ud2b8 \ub0b4\uc5d0\uc11c \ud0a4\uc6cc\ub4dc\ub97c \uc790\uc5f0\uc2a4\ub7fd\uac8c \ud1b5\ud569\ud569\ub2c8\ub2e4. &#8216;\ub9ac\ub354 CRM&#8217;\uc774 \ucd5c\uc18c \ub450 \ubc88 \ub098\ud0c0\ub098\ub3c4\ub85d \ud569\ub2c8\ub2e4.<\/li>\n<\/ul>\n<p><strong>Q&amp;A:<\/strong><\/p>\n<ul>\n<li><strong>Q:<\/strong> \ub9ac\ub354 CRM\uc740 \uc131\uc7a5\ud558\ub294 \ube44\uc988\ub2c8\uc2a4\ub97c \uc5b4\ub5bb\uac8c \uc9c0\uc6d0\ud569\ub2c8\uae4c?<\/li>\n<li><strong>A:<\/strong> \ub9ac\ub354 CRM\uc740 \ube44\uc988\ub2c8\uc2a4\uac00 \ud655\uc7a5\ub428\uc5d0 \ub530\ub77c \ubcc0\ud654\ud558\ub294 \uc694\uad6c \uc0ac\ud56d\uc5d0 \uc801\uc751\ud558\uc5ec \ube44\uc988\ub2c8\uc2a4\uc640 \ud568\uaed8 \ud655\uc7a5\ub418\ub3c4\ub85d \uc124\uacc4\ub418\uc5c8\uc2b5\ub2c8\ub2e4.<\/li>\n<li><strong>Q:<\/strong> \ub9ac\ub354 CRM\uc740 \uace0\uac1d \ub370\uc774\ud130\ub97c \ubcf4\ud638\ud558\uae30 \uc704\ud574 \uc5b4\ub5a4 \uc870\uce58\ub97c \ucde8\ud569\ub2c8\uae4c?<\/li>\n<li><strong>A:<\/strong> \ub9ac\ub354 CRM\uc740 \ub370\uc774\ud130 \ubcf4\uc548 \ubc0f \uaddc\uc815 \uc900\uc218\uc5d0 \ub300\ud55c \uc5c5\uacc4 \ud45c\uc900\uc744 \uc900\uc218\ud558\uc5ec \ubbfc\uac10\ud55c \uc815\ubcf4\ub97c \ubcf4\ud638\ud569\ub2c8\ub2e4.<\/li>\n<\/ul>\n<p><strong>CTA:<\/strong><br \/>\n\ube44\uc988\ub2c8\uc2a4\ub97c \uc704\ud55c \uacac\uace0\ud55c \uae30\ubc18\uc744 \uad6c\ucd95\ud560 \uc900\ube44\uac00 \ub418\uc168\uc2b5\ub2c8\uae4c? \ub9ac\ub354 CRM\uc774 \uc131\uc7a5 \ubc0f \ubcf4\uc548 \uc694\uad6c \uc0ac\ud56d\uc744 \uc5b4\ub5bb\uac8c \uc9c0\uc6d0\ud560 \uc218 \uc788\ub294\uc9c0 \uc54c\uc544\ubcf4\uc138\uc694.<\/p>\n<p><a href=\"https:\/\/leader.page.link\/new\" rel=\"noopener noreferrer\" target=\"_blank\">\ub9ac\ub354 CRM\uc5d0 \ub300\ud574 \uc790\uc138\ud788 \uc54c\uc544\ubcf4\uae30<\/a><\/p>\n<p>\ubaa8\ub4e0 \ube44\uc988\ub2c8\uc2a4\uc5d0 \uc801\ud569\ud55c \uace0\uac1d \uad00\uacc4 \uad00\ub9ac(CRM) \ub3c4\uad6c\ub97c \uc120\ud0dd\ud558\ub294 \uac83\uc740 \ub9e4\uc6b0 \uc911\uc694\ud569\ub2c8\ub2e4. \ud300\uc744 \uc704\ud55c \ucd5c\uace0\uc758 \uac8c\uc784 \uacc4\ud68d\uc744 \uc120\ud0dd\ud558\ub294 \uac83\uacfc \uac19\uc2b5\ub2c8\ub2e4. \uc88b\uc740 CRM\uc740 \uace0\uac1d\uc744 \ucd94\uc801\ud558\uace0, \uace0\uac1d\uc758 \uc694\uad6c \uc0ac\ud56d\uc744 \uc774\ud574\ud558\uace0, \ub354 \uac15\ub825\ud55c \uad00\uacc4\ub97c \uad6c\ucd95\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub429\ub2c8\ub2e4. \uc9c0\uae08 \ud604\uba85\ud55c \uc120\ud0dd\uc744 \ud558\uba74 \ub098\uc911\uc5d0 \ub354 \uc21c\uc870\ub86d\uac8c \uc9c4\ud589\ub420 \uac83\uc785\ub2c8\ub2e4. \ube44\uc988\ub2c8\uc2a4\uc5d0 \uc644\ubcbd\ud55c CRM\uc744 \ucc3e\ub294 \ubc29\ubc95\uc5d0 \ub300\ud574 \ub354 \uc54c\uace0 \uc2f6\uc73c\uc2ed\ub2c8\uae4c? \uc9c0\uae08 \uc6f9\uc0ac\uc774\ud2b8\ub97c \ubc29\ubb38\ud558\uc138\uc694!<\/p>\n<h2>\uc790\uc8fc \ubb3b\ub294 \uc9c8\ubb38<\/h2>\n<h3 data-jl-question>\ub9ac\ub354 CRM\uc774\ub780 \ubb34\uc5c7\uc774\uba70 \uc65c \uc911\uc18c\uae30\uc5c5\uc5d0 \uc88b\uc2b5\ub2c8\uae4c?<\/h3>\n<p data-jl-answer>\ub9ac\ub354 CRM\uc740 \uc911\uc18c\uae30\uc5c5\uc774 \uace0\uac1d \uad00\uacc4\ub97c \uad00\ub9ac\ud558\ub3c4\ub85d \ub3d5\uae30 \uc704\ud574 \uc124\uacc4\ub41c \ub3c4\uad6c\uc785\ub2c8\ub2e4. \uace0\uac1d\uc774 \ub204\uad6c\uc778\uc9c0, \ubb34\uc5c7\uc744 \uc0c0\ub294\uc9c0, \uc5b4\ub5bb\uac8c \uac00\uc7a5 \uc798 \ub3c4\uc6b8 \uc218 \uc788\ub294\uc9c0 \ucd94\uc801\ud558\ub294 \ub514\uc9c0\ud138 \ube44\uc11c\ub77c\uace0 \uc0dd\uac01\ud558\uc2ed\uc2dc\uc624. \uc0ac\uc6a9\ud558\uae30 \uc27d\uac8c \ub9cc\ub4e4\uc5b4\uc84c\uc73c\ubbc0\ub85c \uae30\uc220 \uc804\ubb38\uac00\uac00 \uc544\ub2c8\uc5b4\ub3c4 \ucd5c\ub300\ud55c \ud65c\uc6a9\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub610\ud55c \ube44\uc988\ub2c8\uc2a4\uc640 \ud568\uaed8 \uc131\uc7a5\ud558\ubbc0\ub85c \ud68c\uc0ac\uac00 \ucee4\uc9d0\uc5d0 \ub530\ub77c \ub354 \ub9ce\uc740 \uc791\uc5c5\uc744 \ucc98\ub9ac\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<h3 data-jl-question>\ub9ac\ub354 CRM\uc740 \uc77c\ubc18\uc801\uc778 \uc911\uc18c\uae30\uc5c5 \ubb38\uc81c\ub97c \uc5b4\ub5bb\uac8c \ud574\uacb0\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub429\ub2c8\uae4c?<\/h3>\n<p data-jl-answer>\uc911\uc18c\uae30\uc5c5\uc740 \uc885\uc885 \uccb4\uacc4\uc801\uc73c\ub85c \uad00\ub9ac\ud558\uace0, \uc601\uc5c5\uc744 \ucd94\uc801\ud558\uace0, \uace0\uac1d\uc774 \uac00\uce58 \uc788\ub2e4\uace0 \ub290\ub07c\ub3c4\ub85d \ud558\ub294 \ub370 \uc5b4\ub824\uc6c0\uc744 \uacaa\uc2b5\ub2c8\ub2e4. \ub9ac\ub354 CRM\uc740 \uc774\ub7ec\ud55c \ubb38\uc81c\ub97c \uc9c1\uc811\uc801\uc73c\ub85c \ud574\uacb0\ud569\ub2c8\ub2e4. \uace0\uac1d \uc815\ubcf4\ub97c \uad6c\uc131\ud558\uc5ec \ub204\uad6c\uc5d0\uac8c \uc5b8\uc81c \uc5f0\ub77d\ud574\uc57c \ud558\ub294\uc9c0 \uc27d\uac8c \ubcfc \uc218 \uc788\ub3c4\ub85d \ub3c4\uc640\uc90d\ub2c8\ub2e4. \ub610\ud55c \uc601\uc5c5 \ud504\ub85c\uc138\uc2a4\ub97c \uad00\ub9ac\ud558\uc5ec \uae30\ud68c\ub97c \ub193\uce58\uc9c0 \uc54a\ub3c4\ub85d \ud569\ub2c8\ub2e4. \ubaa8\ub4e0 \uac83\uc744 \ud55c\uacf3\uc5d0 \ubcf4\uad00\ud568\uc73c\ub85c\uc368 \ube44\uc988\ub2c8\uc2a4\ub97c \uc131\uc7a5\uc2dc\ud0a4\uace0 \uace0\uac1d\uc5d0\uac8c \ub354 \ub098\uc740 \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud558\ub294 \ub370 \uc9d1\uc911\ud560 \uc2dc\uac04\uc744 \ud655\ubcf4\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<h3 data-jl-question>\ub9ac\ub354 CRM\uc740 \ube44\uc988\ub2c8\uc2a4 \ub370\uc774\ud130\uc5d0 \uc548\uc804\ud558\uace0 \uc2e0\ub8b0\ud560 \uc218 \uc788\uc2b5\ub2c8\uae4c?<\/h3>\n<p data-jl-answer>\ubb3c\ub860\uc785\ub2c8\ub2e4. \ub9ac\ub354 CRM\uc740 \ube44\uc988\ub2c8\uc2a4 \uc815\ubcf4\uc758 \ubcf4\uc548\uc744 \ub9e4\uc6b0 \uc911\uc694\ud558\uac8c \uc0dd\uac01\ud569\ub2c8\ub2e4. \uc740\ud589\uc774 \ub3c8\uc744 \ubcf4\ud638\ud558\ub294 \uac83\ucc98\ub7fc \uac15\ub825\ud55c \ubcf4\uc548 \uc870\uce58\ub97c \uc0ac\uc6a9\ud558\uc5ec \ub370\uc774\ud130\ub97c \ubcf4\ud638\ud569\ub2c8\ub2e4. \ub610\ud55c \uc911\uc694\ud55c \uaddc\uce59\uacfc \ud45c\uc900\uc744 \uc900\uc218\ud558\uc5ec \ub370\uc774\ud130\uac00 \uc62c\ubc14\ub974\uac8c \ucc98\ub9ac\ub418\uace0 \uac1c\uc778 \uc815\ubcf4\uac00 \uc720\uc9c0\ub418\ub3c4\ub85d \ud569\ub2c8\ub2e4. \ub9ac\ub354 CRM\uc744 \ud1b5\ud574 \uace0\uac1d \uc138\ubd80 \uc815\ubcf4\uc640 \ube44\uc988\ub2c8\uc2a4 \uc815\ubcf4\uac00 \uc548\uc804\ud558\uac8c \ubcf4\ud638\ub41c\ub2e4\ub294 \uac83\uc744 \uc2e0\ub8b0\ud560 \uc218 \uc788\uc73c\ubbc0\ub85c \uc548\uc2ec\ud558\uace0 \uc6b4\uc601\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>","protected":false},"excerpt":{"rendered":"<p>\ub9ac\ub354 CRM: \uc911\uc18c\uae30\uc5c5\uc744 \uc704\ud55c \uc2e0\ub8b0\ud560 \uc218 \uc788\ub294 CRM \uc911\uc18c\uae30\uc5c5 \uc131\uc7a5\uc744 \uc704\ud55c \ud575\uc2ec CRM \uc694\uad6c \uc0ac\ud56d \uc774\ud574 \uc911\uc18c\uae30\uc5c5\uc740 \uc885\uc885 \uc2a4\ud504\ub808\ub4dc\uc2dc\ud2b8\ub098 \uac04\ub2e8\ud55c \uc5f0\ub77d\ucc98 \ubaa9\ub85d\uacfc \uac19\uc740 \uae30\ubcf8\uc801\uc778 \ub3c4\uad6c\ub85c \uc2dc\uc791\ud569\ub2c8\ub2e4. \ud558\uc9c0\ub9cc \uc131\uc7a5\ud568\uc5d0 \ub530\ub77c \uace0\uac1d \uc0c1\ud638 \uc791\uc6a9, \uc601\uc5c5 \ud30c\uc774\ud504\ub77c\uc778 \ubc0f \ub9c8\ucf00\ud305 \ub178\ub825\uc744 \ucd94\uc801\ud558\ub294 \uac83\uc740 \uc5b4\ub824\uc6b4 \uc77c\uc774 \ub429\ub2c8\ub2e4. \ubcf5\uc7a1\ud574\uc9c0\uc9c0 \uc54a\uc73c\uba74\uc11c \ub354 \ub9ce\uc740 \uac83\uc744 \ucc98\ub9ac\ud560 \uc218 \uc788\ub294 \uc2dc\uc2a4\ud15c\uc774 \ud544\uc694\ud569\ub2c8\ub2e4. \ud575\uc2ec \uc694\uad6c \uc0ac\ud56d\uc740 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